About Transom

Transom was founded in 2013 in Seattle as a web design and development agency. We introduced branding services in 2014, and content creation services in 2015. In 2020 we went full remote work, and we maintain staff in Seattle and Barcelona.

The core of every company's success lies in the emotional connection with their customers. Those feelings take many shapes, but neuroscience tells us they are behind every action, no matter how reasoned.

So at Transom we start with feelings. It’s not enough to ask what a website should do or what a brand should look like, the fundamental question is what kind of experience will make people eager to pay more for your product than your competitor’s?

Transom is about Client Partnerships

We build long-term partnerships with our clients built around trust and empowerment. We earn that trust with every new client, and we’re proud that many clients remain engaged with us year after year. Over time we function as an extension of their team, giving the benefit of an in-house design agency without the overhead.

Process

We’re obsessed with process. It’s the way we ensure projects run smoothly and result in fantastic products that both wow and stay within budget. We’re continually evolving our communications to reduce ambiguity both internally and with our clients, so everybody remains on the same page. We’ve even created a client handbook. If you’d like to see it, send us a text or email.

Focused

Unlike many agencies, we intentionally limit our offerings. We exclusively build strategic tools (brand work and websites) that empower our clients to make powerful, profitable relationships with their clients. By keeping our offerings focused we ensure that every bit of advice or work we deliver benefits from the full weight of our expertise and passion and maximizes our value to our clients.

We Do

Our passions most align with creating brands and designing and building high-performance websites, and our emotional strategy allows us to work with a wide gamut of companies. That said, we’ve found a particular synergy working with restaurants and restaurant groups and wineries and winery groups.
If you’re curious how we think, check out some of our articles. If you’ve got a project, email or text us.

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